Microtel Inn and Suites by Wyndham Saraland North Mobile, 1124 Shelton Beach Rd, Saraland
A Google User Booked the hotel park and cruise package. Booked a suite and 10:00 shuttle to the cruise port, have confirmation email on both. Arrived at the hotel to find our room was nit a suite and were put on the next to last shuttle to the cruise port. Night desk clerk says nothing he can do about the room, but the shuttle would be taken care of for us. Head down to catch the 10:00 shuttle to be told our time had not been changed and we had to wait til the 12:00 shuttle. I just get sick of people in the service industry who can't do their job and give you the don't give a crap attitude.