A Google User Wonderful staff! Very helpful! I had an accessible room with a walkin shower. It was huge! King bed that was comfortable. Lots of counter space in the bathroom. Newly installed Wi-fi with easy connection. There were two minor problems: the stupid two line phone system where you can only answer one line at a phone and the 2nd line at the other phone and the toilet jammed up against the wall with the toilet paper holder jammed up against your leg ... that is if you are fat. Otherwise it was a wonderful experience. New carpeting and the walls looked newly painted. Very quiet.